Privacy Policy

Introduction

Boiler Genie ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and protect your information.

Data Controller

Boiler Genie is the data controller of your personal information.

Types of Data Collected

We may collect the following data:

- Personal Identification Information: Name, email address, phone number, etc.

- Financial Information: If relevant, data related to payments, such as credit card details.

- Property Details: Information you provide about properties, such as address and features.

- Technical Data: IP address, browser type, browsing actions, etc.

- Marketing and Communications Data: Your preferences for receiving marketing from us.

How We Use Your Data

- To process and respond to inquiries and applications.

- To facilitate property sales, rentals, and other transactions.

- To improve our website, customer service, and offerings.

- To send promotional offers (with consent).

- We may email or call you (including using AI voice agents and/or recorded messages) or send you other messages about us or our products and services.

Sharing Your Information

We may share your data with:

- Partner organisations, such as estate agents or solicitors.

- Service providers for processing purposes (e.g., website hosting, payment processing).

- Regulatory authorities when required by law.

Your Rights

Under the GDPR, you have rights to:

- Access the data we hold on you.

- Request rectification or deletion of your data.

- Restrict or object to processing.

- Data portability (to obtain and reuse your data).

Data Retention

We will retain your data only as long as necessary for the purposes outlined here.

Contact Us

If you have questions about our privacy practices or would like to exercise your rights, please contact us at [email protected]